Returns & Refunds

Refund & Returns Policy

At Fruity Farmers, we want you to be completely happy with your purchase. If you're not satisfied, we're here to help.

Returns

As our clothing is not personalised or made to your specifications, you may return eligible items within 30 days of receiving your order.

To be eligible for a return, items must be:

Unworn, unwashed, and in their original condition.
Returned with all original tags and packaging where possible.
Free from damage, stains, odours, pet hair, or any signs of use.

We reserve the right to refuse a refund if the returned item does not meet these conditions.

Refunds

Once we receive and inspect your return, we'll notify you of the outcome.

If your return is approved, your refund will be processed to your original payment method within 5–10 working days. Please note that your bank or payment provider may take additional time to process the refund.

Original delivery charges are non-refundable unless your item is faulty or we have made an error with your order.

Exchanges

If you require a different size or colour, we recommend placing a new order and returning your original item for a refund, subject to the conditions above.

Faulty or Incorrect Items

If your order arrives damaged, faulty, or you've received the wrong item, please contact us within 14 days of delivery. We'll work with you to resolve the issue as quickly as possible by offering a replacement, exchange, or full refund where appropriate.

Return Postage

Unless your item is faulty, damaged, or incorrect, customers are responsible for the cost of returning items. We recommend using a tracked postal service, as we cannot be held responsible for returns lost in transit.